ACCOUNT MANAGEMENT
Delete Your Mavillo Account
We respect your right to control your personal data. Here is how you can request the deactivation and deletion of your Mavillo account.
Delete Account via App Settings
If you have access to your Mavillo mobile application (Customer, Business, or Delivery), you can submit an account deletion request directly from your profile:
- Open the Mavillo Mobile App and log into your account.
- Go to your Profile / Settings section.
- Tap on Account Settings or Privacy Controls.
- Select Delete Account and confirm your request.
Instant Self-Service In-App Request
Request Deletion via Support Email
If you cannot access your mobile app or need assistance deleting your account, you can send an email request directly to our support team:
Send an email to: support@mavillo.in
Subject: Account Deletion Request - [Registered Mobile Number]
Include your registered name, registered phone number, and account role (Customer, Merchant, or Delivery Personnel) for identity verification.
Assisted Verification via Support Desk
DATA HANDLING NOTICE
What Happens When You Delete Your Account
Information Deleted or Anonymized
- • Your account profile name, registered contact details, and authentication tokens.
- • Saved delivery addresses, personal preferences, and saved settings.
- • Active push notification subscriptions and mobile device tokens.
- • Access to active customer, merchant, or delivery portals.
Information Retained Where Necessary
- • Historical completed order records, invoices, and transaction logs required for statutory accounting and tax compliance.
- • Financial settlement records and payout statements.
- • Audit logs necessary for fraud prevention, security investigations, or legal obligation enforcement.
For further details on how Mavillo manages personal information and data retention schedules, please refer to our full Privacy Policy.