PLATFORM SECURITY & DATA PROTECTION

Security at Mavillo

We prioritize the protection of your personal information, communications, and account details across our platform.

OTP Authentication

Mavillo employs secure One-Time Password (OTP) verification for user login and registration, reducing password vulnerability and unauthorized account access.

Encrypted Communication

All data transmitted between the Mavillo mobile applications, web platform, and servers is encrypted using standard HTTPS/TLS protocols.

Merchant & Service Verification

Local business profiles and service providers undergo verification checks to ensure reliable information and authentic listings for neighborhood users.

Our Commitment to User Safety

Location Data Privacy

Location data is accessed exclusively to display nearby businesses, service providers, and deliver items accurately. It is never sold or shared with unauthorized third parties.

Payment Security

Online payments made through the platform are processed through PCI-DSS compliant payment gateways. Mavillo does not store full credit card or sensitive payment credentials on our servers.

Continuous Monitoring

We continuously monitor systems for vulnerability assessment, standard logging, and data safeguard compliance.

Have security questions or want to report an issue?Contact Security Team